Get help, report issues, or suggest improvements
Quick Self-Help
Most questions can be answered quickly with our guides and FAQs below.
🚀 Installation & Setup
The add-on doesn’t appear in my Google Sheets
Solution: Refresh your Google Sheet after installation. If it still doesn’t appear, try reinstalling from the Marketplace.
I’m getting permission errors
Solution: Make sure you’re signed into the correct Google account and have edit access to the spreadsheet.
🔍 Search & Invoicing
My search isn’t returning expected results
Check: Your AND (space), OR (comma), and Separator (colon) operators. Example: honda civic,accord 2025
How do I search for exact values?
Use separators: :pvc (starts with), 1.7: (ends with), :4: (exact match)
How do I add items to an invoice?
Simply click any row in the search results table. The item is added to the invoice on the right panel. Click again to increase quantity.
⚙️ Features & Settings
How do I configure my product sheet?
Go to Extensions → SheetERP → Default Settings to select your sheet, configure columns, and set decimal separator.
Can I change the default operators?
Yes! Go to Extensions → SheetERP → Default Settings to set your preferred AND, OR, Separator, and Escape characters.
How do I create custom print templates?
Go to Extensions → SheetERP → Invoice Settings to add HTML report templates. Use template variables like {{items.code}}, {{totals.finalAmount}}.
How does the license work?
Each spreadsheet has its own license. The 40-day trial includes all features. After trial, search and discount remain free; invoicing, saving, and printing require activation.
Still Need Help?
🐛 Report a Bug
Found an issue? Let us know so we can fix it. Please include steps to reproduce the problem.
💬 Ask a Question
Have a question, feature request, or need help with something not covered above?
Other Support Options
Important Links
We typically respond to support requests within 24-48 hours.