FAQ

Frequently asked questions about SheetERP POS Invoice

General

What is SheetERP POS Invoice?

SheetERP POS Invoice is a Google Sheets add-on that turns your existing product spreadsheet into a professional invoicing system. Search products, build invoices, apply discounts, and print — all without leaving Google Sheets.

Is SheetERP POS Invoice a full POS system?

Currently, SheetERP POS Invoice focuses on high-speed invoicing and billing from Google Sheets. Tax calculation, customer profiles, and payment tracking are on our roadmap and coming soon. For now, it excels at rapid invoice generation from large un-barcoded inventories.

How is this different from traditional POS systems?

Traditional POS systems store your data on their servers. SheetERP POS Invoice keeps your data 100% in YOUR Google Sheets. No migration, no data hostage, no monthly server fees. Plus, you can customize your sheet however you like.

Data & Privacy

Is my data safe?

Yes. Your data never leaves your Google Sheets. We don’t store, access, or share your spreadsheet data. All processing happens within Google’s secure infrastructure.

Do you store my invoices on your servers?

No. Your invoices and transactions are saved directly to YOUR Google Sheet (configured as your saving sheet). We have no access to this data.

What information do you collect for licensing?

We collect only your document ID (spreadsheet identifier) and owner email address for license verification. This is stored securely on our license server and used solely to validate your subscription.

Do you use my data for AI training?

No. We do not use your data to train artificial intelligence or machine learning models.

Pricing & License

How much does SheetERP POS Invoice cost?

It costs $36.50 per year — that’s just 10¢ a day. No hidden fees, no tiered pricing, no limits.

Is there a free trial?

Yes! You get a 40-day free trial with ALL features included — invoicing, saving, printing, everything. No credit card required.

What happens after the 40-day trial?

Search and discount features remain free forever. Invoicing, saving, and printing require a paid license ($36.50/year).

Is the license per spreadsheet or per user?

The license is per spreadsheet (document). Each Google Sheet you use SheetERP POS Invoice with requires its own license.

Do you offer refunds?

We do not offer refunds. The 40-day free trial includes all features — please use this period to thoroughly evaluate the product before purchasing.

Can I cancel my subscription?

Yes. You can cancel anytime by simply not renewing. Your license remains active until the end of the paid period.

Features & Usage

How many items can I have?

Unlimited. SheetERP POS Invoice is designed to handle thousands of items with instant search speed.

Do I need barcodes?

No. SheetERP POS Invoice is specifically designed for un-barcoded items. Use the advanced search to find products by name, code, or any column.

Can I use it on mobile?

SheetERP POS Invoice is optimized for desktop and large screens. While it may work on tablets, we recommend using a computer for the best experience.

Does it work offline?

SheetERP POS Invoice works online. However, since all data is in Google Sheets, you can view saved transactions and reports offline using Google Sheets’ offline mode.

Can I customize the invoice layout?

Yes! Use HTML report templates to create custom invoices, pick-lists, delivery notes, and more. Simple template variables make it easy.

Does it support multiple currencies?

SheetERP POS Invoice respects your spreadsheet’s locale settings, including decimal separators (comma or dot). Currency symbols can be added via HTML templates.

Can I use it for multiple businesses?

Yes! Each spreadsheet can be configured for a different business. Since the license is per spreadsheet, you’ll need a license for each business’s sheet.

Roadmap

What features are coming next?

We’re actively developing:

  • Tax Calculation (VAT/GST)
  • Customer Profiles
  • Payment Tracking
  • Receivables Tracking

When will tax calculation be available?

We’re working on it now. While we don’t have a specific date, tax calculation is our top priority after launch. Follow our changelog for updates.

Troubleshooting

The add-on doesn’t appear after installation

Refresh your Google Sheet. If it still doesn’t appear, try closing and reopening the spreadsheet, or reinstall from the Marketplace.

My search returns no results

Check that you’ve selected the correct sheet in Default Settings. Also verify your search operators (AND, OR, Separator).

Wrong price column detected

You can manually set the price column in Default Settings. Go to Extensions → SheetERP → Default Settings and select the correct column.

Decimal separator is wrong

Change the decimal separator in Default Settings. The add-on auto-detects it, but you can override it manually.

License shows expired but I paid

Try clicking “Refresh License” in License Settings. If it still shows expired, contact support with your document ID.

Still have questions?

We’re here to help. Reach out to our support team.

Contact Support