Support Hub

Smart Search Support

Get help, report issues, or suggest improvements

Quick Self-Help

Most questions can be answered quickly with our guides and FAQs below.

🚀 Installation & Setup

The add-on doesn’t appear in my Google Sheets

Solution: Refresh your Google Sheet after installation. If it still doesn’t appear, try reinstalling from the Marketplace.

I’m getting permission errors

Solution: Make sure you’re signed into the correct Google account and have edit access to the spreadsheet.

🔍 Search & Usage

My search isn’t returning expected results

Check: Your AND (space), OR (comma), and Separator (colon) operators. Example: honda civic,accord 2025

How do I search for exact values?

Use separators: :pvc (starts with), 1.7: (ends with), :4: (exact match)

⚙️ Features & Settings

What’s the difference between Smart Lookup and Smart Search?

Smart Lookup: Table view for browsing and selecting records.
Smart Search: Google-style search with navigation and filtering.

Can I change the default operators?

Yes! Go to Extensions → Smart Search → Configure Operators to set your preferred AND, OR, and Separator characters.

Still Need Help?

🐛 Report a Bug

Found an issue? Let us know so we can fix it. Please include steps to reproduce the problem.

💬 Ask a Question

Have a question, feature request, or need help with something not covered above?






    Other Support Options

    📧

    Email Support

    For general inquiries:
    info@juyushi.com

    🔧

    Technical Support

    For technical issues:
    support@juyushi.com

    Important Links

    We typically respond to support requests within 24-48 hours.